Shipping policy

Thank you for shopping with us. We are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • In case of high order volumes, processing times may be slightly delayed. Customers will be notified of any significant delays.

Shipping Coverage

We currently ship across India. Delivery availability may vary depending on the serviceability of your location.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order weight.
  • Free shipping may be offered on selected products or promotional campaigns.

Estimated Delivery Time

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Areas: 7–12 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp. You can use this tracking number to monitor your shipment status.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Packages

If your package arrives damaged or if items are missing, please contact our customer support within 48 hours of delivery with photographs of the package and products.

Shipping Delays

While we strive to meet all delivery timelines, delays may occur due to circumstances beyond our control, including natural disasters, transportation disruptions, strikes, or government restrictions.

Contact Us

For shipping-related inquiries, please contact:

Email: [Nkptretailss@gmail.com]
Phone: [6307273375]
Business Name: [NKPT RETAILS]